Providence St. Joseph Health (PSJH) is a large healthcare organization spanning 7 states. During the start of the Covid-19 pandemic, the burden on leaders to support their caregivers became immense. A core group of behavioral health leaders from across the PSJH system came together to identify opportunities for improving caregiver health through support of core leaders in the system. No One Cares Alone (NOCA) is a program where BH providers partnered with core leaders to support them and help them to navigate the myriad of available resources and develop a plan in partnership with their caregivers. BHPs and core leaders would have an initial consultation, survey the team for stress levels and needs, develop an action plan, deliver intervention (team-based and individual actions), followed by BHP and core leader debrief and next steps. Following initial launch, 7 BHPs were engaged and supporting 26 core leaders and reaching over 4000 caregivers. The Caregiver Stress Assessment survey indicated that 58% of caregivers endorsed moderate to high distress. This program allowed core leaders to be more aware of the resources available, and proactively set a plan to support their caregivers. Anecdotal feedback indicated a positive response to the NOCA program. Post-intervention survey results of caregivers are currently being collected and will be included in presentation. The NOCA pilot project is anticipated to continue growing and supporting the overall wellness of our caregivers beyond the unique stresses associated with the pandemic.
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