- Alexander Blount, EdD, President, Integrated Primary Care, Inc., Amherst, MA
The COVID-19 pandemic has led to the almost universal adoption of telemedicine technology to allow doctors, behavioral health clinicians, and other health team members to connect with patients. This wide implementation of telemedicine has outstripped the adaptation of team-based routines of successful integrated care to the technology. This is especially true for a group of patients with complex chronic illnesses and behavioral health needs who are best helped by a team offering “high touch care” (Long, et al., 2017). This program will be a public screening of a video that demonstrates the elements of team-based patient-centered care using telemedicine. The video will be approximately 20 minutes long and demonstrate the primary care visit of a patient with complex health needs with a team. The rest of the session will be commentary by Dr. Blount on the elements of patient-centered team-based care being enacted, plus questions and discussion.
- List at least one step that a practice can take to increase acceptance of telehealth by reluctant patients
- List at least one way of facilitating the experience of patients that they have an active team working for them using telehealth.
- List one way of enacting the transparency and partnership orientation of patient-centered care using telemedicine.