- Jessica Whitfield, MD, MPH, Assistant Professor, University of Washington, Seattle, WA
- Annie McGuire, MS, LMHC, MHA, Clinical Trainer and Practice Coach, AIMS Center, University of Washington Department of Psychiatry and Behavioral Sciences, Seattle, WA
This session is an interactive dive into advanced skills for Collaborative Care clinicians, including primary care providers, behavioral health clinicians, and psychiatric consultants as well as implementation leaders. The session will be activity based. Activities include creating an elevator pitch to effectively introduce Collaborative Care and your role to patients and colleagues; effective systematic caseload review skills; and diagnosing and overcoming clinical and implementation challenges. Participants will be encouraged to bring their own challenges and questions for discussion and problem-solving as a group.
Collaborative Care (CoCM) is an evidence-based, integrated model for the treatment of common mental health conditions in medical settings. Efficacy of CoCM has been demonstrated by more than 80 randomized controlled trials worldwide but significant practice change is required to implement and sustain CoCM. This multi-component, team-based clinical intervention only works when clinical team members know their roles well and are prepared to overcome clinical and programmatic challenges. CoCM clinicians need advanced clinical and implementation skills for their own work as well as to support their colleagues in being effective in their roles. 1. Elevator speech: Clinicians need an efficient way to talk about CoCM with patients and colleagues. We will use an activity in which participants draft an elevator speech and try it out with other participants for feedback. 2. Systematic Caseload Review skills: Participants will use a framework that provides metrics for this key component of CoCM, consider scenarios that can undermine the effectiveness of SCR, and problem-solve solutions to these scenarios. Participants will bring their own experiences and challenges for discussion and problem-solving. 3. Overcoming clinical and implementation challenges: Participants will use multi-stage scenarios to identify, diagnose, and implement interventions for thorny clinical and implementation challenges. Participants will be encouraged to bring their own clinical and implementation challenges to the discussion.
- Describe CoCM, the clinician team roles, and the principles underlying the model’s effectiveness
- Communicate effectively with patients and colleagues about CoCM and their role.
- Discuss the key elements of effective systematic caseload review, common challenges, and solutions.
- Identify, diagnose, and implement interventions for clinical and implementation challenges.