Presenters
Summary
Conversations are the fabric of our daily lives, both at work and beyond. Often we have a general sense of conversations going well or poorly, but we may not be aware of the behaviors that led to those outcomes. In this workshop, we create a safe space to explore “microbehaviors”
Workshop Downloads
Objectives
- Recognize verbal and non-verbal behaviors in conversational communication.
- Identify personal habits and default conversational behaviors
- Develop "toolkit"
References
- Fu B. Common Ground: Frameworks for Teaching Improvisational Ability in Medical Education. Teach Learn Med. Published online. https://doi.org/10.1080/10401334.2018.1537880.
- Watson, K. Perspective: Serious Play: Teaching Medical Skills With Improvisational Theater Techniques. Acad Med. 2011 Oct;86(10):1260-5.
- Watson K, Fu B. Medical Improv: A novel approach to communication and professionalism training. Ann Intern Med. 2016;165:591-592.
- Alda, Alan. If I Understood You, Would I Have This Look on My Face? My Adventures in the Art and Science of Relating and Communicating. New York: Random House, 2017.
- Kaplan-Liss E, Lantz-Gefroh V, Bass E, Killebrew D, Ponzio N, Savi C, O’Connell C. Teaching Medical Students to Communicate With Empathy and Clarity Using Improvisation. Acad Med. 2018;93(3):440-43.
