Presenters
- Teresa Lopez, LCSW, CCFP, Director, Behavioral Health Integration, University of Utah , Salt Lake City, UT
- Molly McFadden, LCSW, CCFP, MBA, Behavioral Health Integration Program Manager, The University of Utah, Salt Lake City, UT
- Liz Foxley Pearson, LCSW, MPA, Access Specialist & Team Lead, University of Utah, Salt Lake City, UT
- Chandra Tewari, CSW, Behavioral Health Specialist, University of Utah, Salt Lake City, UT
Summary
The last two years our frontline workers have endured burnout, moral injury, and compassion fatigue due to the pandemic, which leads to an increased risk in suicide, safety issues, and an overall breakdown in our community safety net. We designed the leadership of the University of Utah Integrated Behavioral Health Team based on a collaborative-feminist model prioritizing the psychological safety of the clinicians doing the work. This presentation will include a critical examination of the model, highlighting specific team-based interventions to address micro-aggressions, moral injury and stress traumas, and engagement and retention of the workforce. We will include measurable outcomes including patient and provider experience, sustainability, and clinical excellence.
Objectives
- Define the collaborative-feminist model of leadership and understand its advantages and challenges in behavioral health integration.
- Understand the practical application of the model, and learn specific tools and interventions for implementation.
- Learn how this model of leadership can have affecting provider wellness, dismantling bias, staff retention, and clinical and financial implications.