Presenters
- Hernan Barenboim, PhD, LMFT, Director of Behavioral Science/Assistant Professor, Medical College of Wisconsin, Milwaukee, WI
Summary
The primary care physician workforce is changing fast. Minority groups and women represent an essential part of the healthcare system. Yet, these groups report being a target of micro-aggressions frequently. Micro-aggressions consequences are significant for minority groups working in primary care and for patients and families receiving care. Diversity and inclusion and anti-bias training are the most common way to address this problem. However, several studies have challenged the effectiveness of these types of training formats due to the lack of focus on the consequences of the micro-aggressions for the receiver. Some of these studies made a good point in noting that framing the racial bias under implicit standards is inaccurate because several racial prejudices are openly explicit. This presentation will immerse participants in experiential activities to create awareness and facilitate open and respectful dialogue about racial bias. The first activity and ice breaker will be watching the video “Microaggressions are like mosquitos.” This minute and a half video clip introduce the spectator to the consequences of microaggressions in the person who receives it. After that, three interactive polling activities will follow to capture the audience’s reactions. The second part of the presentation will update the participants with research about the 5 d model (Direct, Distract, Delegate, Delay, Discomfort). This model provides options on how to address microaggressions when they happen. This part of the training will also provide participants with ways to address microaggressions from the bystander position. For example, research shows that when someone from a dominant group intervenes at the moment of the microaggressions they’re perceived as more persuasive and less biased than a marginalized group member. The third and final activity will provide participants with three case scenarios of microaggressions as practice in possible ways to address the problem. Participants will have 3 minutes to write a reflection before the end of the presentation.
Objectives
- Describe how and why incidents of racial bias negatively affect primary health care clinicians, patients, and families.
- Identify ways to personally change behavior to respond to incidents of potential bias and discrimination, whether experienced or observed.
- Create a personal "call to action" to develop ideas for their institutions .